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Support Ticket Triage — Pro

49,00 €

AI draft replies, Telegram alerts, and auto-growing FAQ knowledge base.

What happens after you buy

After payment, we confirm your operational email and send onboarding, access details, and next steps.

  • We confirm the email for tutorials and credentials.
  • This plan does not add an installation fee to the first order.
  • If you need an invoice, you can enter your legal billing details before payment.
  • You will receive confirmation emails with the order summary and activation status.

What's included

  • ✓AI-drafted personalised reply for each ticket
  • ✓Telegram alert for urgent tickets
  • ✓Auto-growing FAQ knowledge base from resolved tickets
  • ✓Configurable confidence threshold and review queue
  • ✓Unlimited ticket types
  • ✓Configure IMAP, SMTP and Telegram token at /my-account/
SKU: STR-PRO Category:

Description

Classifies every incoming ticket, drafts a personalised reply with AI, pings you on Telegram for urgent items, and maintains a growing FAQ knowledge base drawn from resolved tickets.

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