Why website forms should be tested regularly
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Practical steps to keep your website forms working: checks, automation and best practices.
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How the Expense Processing Automation Works Expense processing is one of the most time-consuming administrative tasks in a small business, and it is almost entirely mechanical. Someone downloads a PDF invoice, opens the accounting system, creates a new expense entry, types in the supplier name, the date, the amount, and the VAT amount, saves it, […]
How the Support Ticket Triage Automation Works Support inboxes have a way of becoming a source of low-level stress rather than a managed process. Every message that arrives needs to be read, categorised, and responded to, and when the volume picks up the backlog builds quickly. I built the Support Ticket Triage automation to take […]
How the Cash-Flow Dashboard Automation Works I started building the Cash-Flow Dashboard because I kept running into the same problem with small business clients: they knew roughly whether they were profitable, but they had no reliable view of when money was actually moving. A promising month on paper could still end with a cash shortfall […]
Sending invoices is one of those tasks that does not look like much until you sit down and count the hours. You issue a recurring service, the same amount every month to the same clients, and yet each invoice requires you to open your accounting software, fill in the details, attach it to an email, […]
When someone buys from your WooCommerce store, they hand you something rare: attention and trust. The moment the order confirmation lands in their inbox, they are more open to hearing from you than they will be at any other point in the customer relationship. I built the Post-Purchase Follow-Up automation specifically to make use of […]
If you run an online store, you already know the feeling: someone browses your products, adds items to their cart, and then just… leaves. No purchase, no message, nothing. It happens more than most store owners want to admit — industry averages put cart abandonment somewhere between 70 and 80 percent. That means for every […]