How to use your AI Agent
1. Connect to your agent
- Telegram (included): open the chat link in your welcome email and press Start.
- WhatsApp: save the number we sent you and send “Hello” to activate.
- Web chat: log in at your dashboard → My Agent → Chat.
First time on Telegram? Link your account with a pairing code
For security, every Telegram bot is private — only accounts you link can message it. The first time you open the chat with your agent bot and press Start, the bot replies with a one-time pairing code that looks like this: BART-A7K3.
- Open Telegram and press Start on your agent bot (the @username is in your welcome email).
- The bot sends you a pairing code (example:
BART-A7K3). Keep it handy. - Log in at My Agent → your agent card → Connect Telegram.
- Enter the code and click Link Telegram.
- Done! Your Telegram account is now linked — go back to the chat and start messaging. The bot will remember you from now on.
Tip: you can link or re-link a different Telegram account anytime from the same Connect Telegram box on your My Agent page.
2. Configure your agent
Log in at My Account → AI Agent (my-account/ai-agent/) to manage every agent you own:
- Name: what your agent is called.
- Personality (system prompt): who your agent is and how it behaves — you can write or paste your own instructions.
- Language: English or Español.
- Chat apps: Telegram, WhatsApp, Discord, Slack, Signal, Email — paste the credentials for each app where you want your agent to live (a Clear button removes them).
- LLM settings (advanced): provider, model and API key — from your My Agent page → Change LLM provider.
Changes are applied to your agent profile immediately.
3. First conversation
Send your agent a message:
- “Hello! What can you do?”
- Or jump straight in: “Help me draft a welcome email for my new client.”
Your agent remembers the conversation, your business context, and your preferences — you don’t need to repeat yourself.
4. What your agent can do
- Write & edit: emails, posts, captions, articles, proposals
- Research: summarize topics, compare options, gather facts (web search)
- Organize: drafts, to-dos, schedules, structured documents
- Automate: with your permission, run scheduled tasks, monitor things, send notifications
- Support you daily: acting as your personal assistant across your business
5. What your agent CANNOT do (yet)
- Access sites or services you haven’t authorized
- Make payments or sign contracts on your behalf
- Guarantee 100% accuracy — AI can make mistakes. Review important outputs.
- Act as legal, medical, or financial advice.
6. Privacy & data
- Your conversations and files are stored in your agent’s isolated space.
- The service runs on shared infrastructure with logical isolation — see your contract §5.
- You can request a data export or deletion anytime from your My Agent page or by emailing info@alexawebservers.com.
7. Billing
- Monthly or annual auto-renewal (see your invoice).
- Update your card or cancel anytime: My Agent page → “Manage billing”.
- Payment problems? We’ll email you before freezing your agent (14 days) and deleting it (30 days). Your data can always be exported first.
8. Support
- WhatsApp or email: info@alexawebservers.com
- Response within 24h business time.