{"id":311,"date":"2026-08-05T08:04:01","date_gmt":"2026-08-05T08:04:01","guid":{"rendered":"https:\/\/alexawebservers.com\/blog\/?page_id=311"},"modified":"2026-08-06T08:09:32","modified_gmt":"2026-08-06T08:09:32","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/alexawebservers.com\/blog\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"

Refund Policy \/ Pol\u00edtica de Reembolsos<\/h2>\n

Effective date \/ Fecha de entrada en vigor:<\/strong> 2026-08-05<\/p>\n

EN:<\/strong> AI Agent Hosting includes a 30-day money-back guarantee from the first successful payment.
ES:<\/strong> AI Agent Hosting incluye una garant\u00eda de devoluci\u00f3n de 30 d\u00edas desde el primer pago realizado correctamente.<\/p>\n

1. 30-day guarantee \/ Garant\u00eda de 30 d\u00edas<\/h3>\n
    \n
  • EN:<\/strong> If you request a refund within 30 days of the first payment, we will cancel the service and refund the eligible amount to the original payment method.<\/li>\n
  • ES:<\/strong> Si solicitas un reembolso dentro de los 30 d\u00edas siguientes al primer pago, cancelaremos el servicio y devolveremos el importe elegible al m\u00e9todo de pago original.<\/li>\n<\/ul>\n

    2. After 30 days \/ Despu\u00e9s de 30 d\u00edas<\/h3>\n
      \n
    • EN:<\/strong> After the 30-day guarantee window, payments are generally non-refundable except where required by law.<\/li>\n
    • ES:<\/strong> Despu\u00e9s del plazo de garant\u00eda de 30 d\u00edas, los pagos no suelen ser reembolsables salvo obligaci\u00f3n legal.<\/li>\n<\/ul>\n

      3. Annual plans \/ Planes anuales<\/h3>\n
        \n
      • EN:<\/strong> Annual plans can be cancelled before renewal. After the guarantee window, unused time is not refunded pro rata unless required by law.<\/li>\n
      • ES:<\/strong> Los planes anuales pueden cancelarse antes de la renovaci\u00f3n. Tras el per\u00edodo de garant\u00eda, el tiempo no usado no se devuelve prorrateado salvo obligaci\u00f3n legal.<\/li>\n<\/ul>\n

        4. What happens to the agent \/ Qu\u00e9 ocurre con el agente<\/h3>\n
          \n
        • EN:<\/strong> If a refund is granted, the agent may be deprovisioned and access revoked after any requested data export is delivered.<\/li>\n
        • ES:<\/strong> Si se concede un reembolso, el agente puede desaprovisionarse y el acceso revocarse despu\u00e9s de entregar cualquier exportaci\u00f3n de datos solicitada.<\/li>\n<\/ul>\n

          5. How to request a refund \/ C\u00f3mo solicitar un reembolso<\/h3>\n

          EN:<\/strong> Email info@alexawebservers.com with your order number and request.
          ES:<\/strong> Escribe a info@alexawebservers.com con tu n\u00famero de pedido y tu solicitud.<\/p>\n

          6. Processing time \/ Tiempo de tramitaci\u00f3n<\/h3>\n

          EN:<\/strong> Approved refunds are processed to the original payment method. Bank\/card posting times depend on the payment provider.
          ES:<\/strong> Los reembolsos aprobados se procesan al m\u00e9todo de pago original. Los plazos de abono dependen del proveedor de pago.<\/p>\n

          7. Hosting installation fee \/ Cuota de instalaci\u00f3n de hosting<\/h3>\n

          EN:<\/strong> If a one-time hosting installation fee applies to your order, it is shown separately at checkout and on the order summary \/ invoice.
          ES:<\/strong> Si en tu pedido aplica una cuota \u00fanica de instalaci\u00f3n de hosting, se mostrar\u00e1 por separado en el checkout y en el resumen del pedido \/ factura.<\/p>\n","protected":false},"excerpt":{"rendered":"

          Refund Policy \/ Pol\u00edtica de Reembolsos Effective date \/ Fecha de entrada en vigor: 2026-08-05 EN: AI Agent Hosting includes a 30-day money-back guarantee from the first successful payment.ES: AI Agent Hosting incluye una garant\u00eda de devoluci\u00f3n de 30 d\u00edas desde el primer pago realizado correctamente. 1. 30-day guarantee \/ Garant\u00eda de 30 d\u00edas EN: […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-311","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alexawebservers.com\/blog\/wp-json\/wp\/v2\/pages\/311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alexawebservers.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alexawebservers.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alexawebservers.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alexawebservers.com\/blog\/wp-json\/wp\/v2\/comments?post=311"}],"version-history":[{"count":2,"href":"https:\/\/alexawebservers.com\/blog\/wp-json\/wp\/v2\/pages\/311\/revisions"}],"predecessor-version":[{"id":364,"href":"https:\/\/alexawebservers.com\/blog\/wp-json\/wp\/v2\/pages\/311\/revisions\/364"}],"wp:attachment":[{"href":"https:\/\/alexawebservers.com\/blog\/wp-json\/wp\/v2\/media?parent=311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}